Refund policy
Return & Refund Policy
At Chemical Warfare Supply Co., we want every customer to be satisfied with their purchase. Please review our return and refund guidelines before ordering.
Made-to-Order Apparel
Our apparel is produced on demand specifically for each order. Because of this, we generally do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.
Please review product descriptions and sizing charts carefully before purchasing.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.
Include your order number, a description of the issue, and clear photographs of the product.
We will review the issue and arrange an appropriate resolution, which may include a replacement or refund.
Other Products
Return eligibility for supplements, grooming products, and other merchandise may vary depending on the product and applicable law. Any product-specific restrictions will be disclosed where appropriate.
Cancellations
Because orders may enter production shortly after purchase, cancellations are not guaranteed once an order has been submitted for fulfillment.
Please contact us as soon as possible if you need to request a cancellation.
Refunds
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
For questions, cancellations, returns, or order issues, please contact:
Consumer Rights
Nothing in this policy limits or excludes any rights or remedies available to customers under applicable consumer protection laws.